Refund policy

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At Wheel Flow, we strive to provide a smooth and enjoyable experience for all our participants. Our refund policy ensures clarity and fairness:

Cancellations by Participants:
- Single Sessions:
  - Refunds are available for cancellations made at least 7 days prior to the booked session.
  - Refunds are not available for cancellations made within 7 days of the session. However, participants may reschedule their booking if they notify Wheel Flow at least 3 days prior to the originally scheduled session.
- Block Bookings:
  - Block bookings are non-refundable, except in the case of cancellations by Wheel Flow.
Cancellations by Wheel Flow:
- If Wheel Flow cancels a session due to unforeseen circumstances (e.g., weather, instructor availability), participants will receive a full refund or the option to reschedule.
Non-Transferable Bookings:
- Bookings are non-transferable unless agreed upon in advance.
How to Request Changes or Refunds:
- Please email [Insert contact email] with your booking details and request. Refunds or booking changes may take up to 10 business days to process.